In our previous post, we introduced you to ClearONE managed IT services from ClearFuze. These services enable your business to have access to 24x7x365 support, maintenance, connectivity and disaster recovery. Whether you do not currently have IT support, are looking for a new IT vendor or you already have in-house IT, ClearFuze can help.
The professional services offered by ClearFuze (listed below) round out the suite of offerings provided with the ClearONE Solution. This focus on business continuity grew and was finessed as we watched our IT industry competitors in the Los Angeles area. Many of them follow “permission to plan” frameworks; meaning that they only respond to requests for help and only fix things when they are broken. “We wanted to take a much more in-depth role. We want to understand your business, we want to understand which applications are most important to you, and we want to help your team implement those solutions to help you operate more efficiently and to boost your growth,” says Jason Gilbert, Founder & CEO of ClearFuze.
For more information on the ClearONE Solution and how it is tailored to improve your business operations, send us an email or call any time.
Virtual Chief Information Officer (vCIO) Services
Our professional resources are at your disposal. In a ClearONE partnership, Jason Gilbert becomes your virtual CIO, and you can reach out to him at any time with high-level efficiency questions, such as: “We need a better prospecting tool. What do you recommend?” or “I need help managing our sales team. What would improve efficiency?”
Your Client Champion
A Client Champion is assigned to every account. This manager is dedicated to helping you plan for the future. They solve issues including service issues, billing and more.
Technology Solution Engineering
We bring IT tech expertise to you, providing consultations on technology and security options, software licensing, hardware selections, copiers and printers (and more.)
Quarterly Technology Business Review
In each quarterly review, we will assess your satisfaction level, discuss how you see your business growing and strategize on how ClearFuze can best support that growth.
Annual Telco Services Audit
The audit includes phone and internet, carrier selection and service selection, and vendor review. ClearFuze is a full-fledged phone carrier. We’re dedicated to giving you the best business Voice over Internet Protocol (VoIP) phone services available, and we won’t stop there. Your VoIP phones will be tied into an app on your smartphone—meaning, every call into the office can be connected to you instantly.
Training Facilities and Rental Equipment
Our customized options include locating proper training facilities and rental equipment wherever and whenever they are needed.
Onboarding/Offboarding Process
Ever fire someone and discover your data has disappeared? ClearONE has an established onboarding and offboarding set of procedures. This gets new employees up and running properly without wasting employee/management time. For offboarding—these processes have been created for both sudden departures and planned exits. The business won’t lose data or waste time when the unexpected occurs, smoothing out transitions.
Storage & Disaster Recovery
Get substantial cloud storage and sharing with Office365 snapshots. (This cloud-based solution backs up and takes snapshots of all Office365 data for years at a time.)
Offsite Plan/Disaster Recovery Plan
You can think of disaster recovery as anything from what happens due to COVID-19, if your office gets flooded out, or the building catches on fire. The plan is reviewed and updated annually.
Workstation Snapshots
These back up every hour in case of accidents.
Reporting
We can customize and send you reporting of what’s happening in your entire environment. This can include what’s happening with your:
- Data storage
- Spam
- CRM
For all of these different components, we can report on and customize data to come to you on a daily, weekly, or monthly basis, whatever you prefer.
IT Vendor Management
There is a single point of contact for vendor issues; these means from the moment you sign on for the ClearOne solution, you can effortlessly manage vendor relationships.
ClearONE Professional IT Services: You’re In Good Hands
How does ClearFuze move quickly to optimize both managed and professional IT services for your business? We begin with a free consultation and a ClearONE Solution assessment of your needs. Overall, our solution is highly cost-effective and much more efficient than bringing on a single (and expensive) IT hire. For less than the cost of a single specialist, you get the benefits of an entire team dedicated to your business goals. All this, plus network support, top-of-the-line cloud solutions, complete cybersecurity protection, IT disaster planning and backup services for any possible outcome.
Click here to move forward with a free IT audit and comprehensive consultation for your business.